Great staff that helped me recover from a broken and deal with medication issues. Food is good. Facility is well maintained.

The activities department are the best i love all the game movie night ect…

Worst place I’ve ever stayed. Staff rude, disrespectful, uneducated, and undertrained. The are best caring for patients who cannot communicate with staff their needs and provide information. The only reason I gave a 2 on this review is so it cannot be deleted. .

Excellent care and outstanding service! The staff is caring, professional, and always willing to help. You can truly see how much they care about their residents. Highly recommended!

My father in law was here for 3 weeks. He was in a room with 3 other people and couldn’t get any sleep because one of the guys yelled all night long. On one visit both my husband and I informed staff that his sheets were soiled and needed to be changed and by the time I left (over and hour) they still hadn’t been changed. One of the guys in his room was cold and asked me for blankets there were no extra in the room so I informed staff, when I left approximately 30 minutes later no one had been in to bring him a blanket. I feel they are over capacity and don’t have enough staff to handle the amount of people properly. He had been in the facility for 3-4 days before I got a call back from anyone in regards to the game plan for his stay. It took me going in and finding someone in office to get an appointment scheduled to sit down with them. Call backs from messages left are nonexistent. I wouldn’t recommend my worst enemies family be put in this place.

Excellent Customer Service For People In Their Needs

Entire staff was compassionate, patient, well-trained and professional. CNAs were definitely team players. Everyone at the facility was way more flexible than I could have been!

Activities rocks with Belline and Veronica. Activities start with a smile and kindness and continues throughout the group. The friendly hellos in the hallway are appreciated.

My mom went here after a short hospital stay. I will say, the majority of the CNAs were awesome, especially Charles who was always kind and patient with her. The nurses are understaffed and overworked so don’t have a lot of time to spend with each patient. I never saw a doctor visit her. The rooms were not kept as clean as I’d like and a few times I visited my mom was sitting in a soiled bed. Communication with the business staff was a nightmare. Having to leave 2 or 3 messages just to get some information was ridiculous. My mom passed away after a month there. I really expected someone from there to call and express their condolences but never heard a word. Even her insurance company sent me a sympathy letter. 2 weeks after my mom passed I received a letter saying her bill was past due. I tried calling them 3 times to get an itemized invoice but they couldn’t be bothered to call me back. I finally had to stop in to get a copy. Yesterday in the mail I received the original bill and a letter telling me I was past due and they would send to a collection agency if I didn’t pay. My mom hasn’t even been dead a month!! Anyway, 4 stars for the medical staff and 2 stars for the business staff who need some training on being more compassionate.

Filthy

I had fallen 4 fractures to the pelvis, was sent there from Providence Oregon City hospital. I stayed 6 hours. It was the most horrific, disgusting dirty, loud, broken down beds,uncaring nurses and unskilled. They never got my medication they claimed. So I laid for 6 hours without any pain meds or my regular meds. When they realized i was leaving, they got into their emergency kit and only then offered to give me something for pain, after stating only if i stayed! This is not everything that happened there, to much to write in this post. I reported this place to my insurance company and the Oregon state board of nursing homes. PLEASE DO NOT PLACE YOUR LOVED ONES IN THAT HORRIFIC PLACE.

If I would of known what this place was like I would of refused to come here. This place is dirty. The floor hasn’t been cleaned nor the trash taken away. The trash can was full when I came and still hasn’t been emptied. The bathroom sink needs new fixtures the paper towels are sitting loose on the toilet not in the dispenser on the wall the beds are something else. Just a sheet on an air mattress I asked for padding they don’t have any. I was asked if I brought my own blankets. Really. It’s a joke to come here. I had to beg to get a chair in this room. I was told the room is too small for a chair. They brought a folding chair. Which I can’t use due to having back surgery. Food is another problem. Your better off ordering out today there was yellow cake which is so hard it must of been made last week and left out to get hard. Some of the meat you don’t know what it is. There is plaster off of the ceiling needless to say I could go on and on. Don’t come here.

My husband was in Stanley. Physical and Occupational therapy was amazing. CNA’s were very kind and caring. Would definitely recommend Stanley Post Accute.

I have a friend who is in the Stanley rehabilitation now she’s looking for a new place to be staff at Stanley are friendly and competent to there residents and family members but also need to spend more time with the residents one on one .but all in all my self i give Stanley about a 3 1/2 out of 5 star

A dear friend ended up at Stanley and it was an amazingly great experience for her. The kind, caring, well trained staff really supported her post stroke recovery. Compared to the other places I saw, Stanley seems like a 10 star. A few pieces of clothing went missing so don’t bring nice clothes to any of these type of places. The same thing happened to my dad in a different place. Hard to keep track of laundry I guess. It was clean, well maintained and the food was not bad for institutional. The cooks said they make it with love and I believe them. A good experience overall.

I am/was a resident of this facility T The rooms were great the food was appetizing and the staff Treated me very well

The crms are overworked and underpaid. All else is good.